Introducing Trust Protects
Introducing Trust Protects What is Trust Protects? Trust Protects is a customer-facing validation of financial protection for your customer’s payments. More than ever, travellers want proof that their money is safe when they book. When the COVID-19 pandemic began in early 2020, traveller trust declined suddenly and dramatically. Understandably, many travellers who were […]
How to successfully establish trust in crisis
How to successfully establish trust in a crisis The coronavirus pandemic instigated huge change in every industry and every market worldwide due to its severity. It is important to remember that the travel industry had experienced crises before the pandemic. For example, when the financial crisis began in 2008, the industry went into free […]
Travel Recovery: What does our future hold?
Travel Recovery: What does the future hold? Trust My Group – Interview with Will Plummer Hi Will, now that travel is restarting around the world, what role do you think financial protection will play? Has the pandemic increased the need for financial protection?“I truly believe financial protection will play a bigger part than ever […]
How has the COVID-19 pandemic changed the travel industry?
How has the COVID-19 pandemic changed the travel industry? The travel industry looks very different to how it did at the beginning of 2020. It has been an extremely tough journey for all travel businesses. During the first month or so of 2020, news agencies reported that the travel industry was expected to have another […]
Industry Event: Travolution Business Breakfast
Industry Event: Travolution Business Breakfast Trust My Group are delighted to be sponsoring the Travolution.com Business Breakfast during WTM – make sure you sign up; they are always insightful events, and a great place to learn and connect with people. Plus it’s a great way to start the morning before the madness of Excel! Look […]
Interview: Will Plummer, CEO of Trust My Group
Interview: Will Plummer, CEO of Trust My Group Posted by Luke Kenna, Business Development Executive at ICS-digital October 28, 2021 Over the past 18 months, almost every travel brand has been affected by the global coronavirus pandemic. The travelling public lost the freedom to venture abroad due to a near standstill in international […]
Trust My Travel technology modernises sector’s…
Trust My Travel technology modernises sector’s outdated approach to risk management Posted by Lee Hayhurst on Nov 23rd, 2021 at 18:14 Firm rebrands to Trust My Group and brings A-rated failure insurer into travel with Trust Protects Trust My Travel has introduced new risk management technology to help industry insurers and merchant acquirers better understand and manage their […]
Industry Event: Travolution Euopean Summit, May 2022
Travolution Euopean Summit, May 2022 I had the pleasure of attending the Travolution.com Summit last week. It is so great to be back meeting people face to face again rather than with the screen fatigue that set in through the pandemic. Bookings are up, but there is a genuine realisation that the travel landscape […]
Post-pandemic lessons to be learned…
Post-pandemic lessons to be learned… Travel is back, and that is fantastic news. Recent numbers suggest that bookings are up on 2019 levels by 10-20% in some sectors as the pent-up demand is finally realised. Operators find themselves back doing what they do best – but while this is great, there needs to be a […]
The 2022 Hangover effect
The 2022 Hangover effect It is absolutely fantastic to see travel back, to see bookings across the sector up, along with average spend, and to see more and more jobs in the industry being advertised. However, the travel industry needs to be careful because for all the positivity and increased revenues, is there not a […]
