How to restore consumer confidence…
Frequently Asked Question: How can I restore consumer confidence, post-pandemic: Travel providers must do all they can to restore consumer confidence in travel after the COVID-19 pandemic. We’ve got a few recommendations for how travel providers can attract customers during travel’s recovery: 1. Health and Safety Safety remains a crucial priority for travellers […]
How can I protect my business against fraud?
How can I protect my business against fraud? Travel is a high-value industry. Unfortunately, this attracts criminals who are growing ever more sophisticated in their methods. We’ve outlined a few ways you can protect your travel business from fraud: If you’re not doing so already, track customer registrations such as contact details, […]
How to tackle fraud as a Travel Merchant
How to tackle fraud as a Travel Merchant Online payment fraud is growing across the globe. However, it is absolutely essential that travel providers offer a wide variety of online payment methods to appeal to their customers. Online businesses are faced with a balancing act: how do you accept as many payment options as possible […]
Create an effective payment strategy to…
Create an effective payment strategy to win customers post-COVID Travel providers must level up their payment strategy to attract new customers post-COVID. The last year and a half have brought significant challenges for the industry. Recently, a UNCTAD report found that the pandemic, which characterised 2020 and 2021, could cause a loss of more […]
Why should I consider using a trust account?
Why should I consider using a trust account? Demand for trust accounts has grown considerably over the last year as more travel companies recognise their benefits. The pandemic highlighted significant financial protection failings, and for some time, travel providers were plunged into payment-related chaos. Sadly, this chaos led to insolvency for a portion […]
What we learned at the Travolution European Summit 2022
What we learned at the Travolution European Summit We had a brilliant time at the Travolution European Summit late last month. It was wonderful to reunite with others in travel to discuss our next steps as a united industry working together to recover from the effects of the COVID-19 pandemic. The focus of the Summit […]
Three ways to grow your market effectively
If your goal is to push beyond your current market and attract new, international travellers, there are a few steps you can take to grow your market effectively. Before looking at ways to advertise your services in other regions, you should assess whether your business is operationally prepared to support an influx of new customers […]
Rethinking Risk
How trust accounts will reduce risk for the travel industry The pandemic revealed that the travel industry has a problem with risk and liquidity. When travel providers received a tidal wave of refund requests when the COVID-19 pandemic began in early 2020, it was clear that travel payments and their associated risk needed a rethink. […]
Travel Trust Accounts – Cashflow Nightmares…
Travel Trust Accounts – Cashflow Nightmares or Sensible Business Strategy? For many travel companies, especially start-ups and small businesses, trust accounts provide the only available and affordable solution to meet the Package Travel Regulations – especially if having a merchant account is a requirement. At Trust My Travel we often get told by prospective members […]
